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Postmates

SCORE4.7FAIR

Uber-owned delivery app strongest in Los Angeles

BEST FORLA-area residents who prefer Postmates' local restaurant and store catalog over Uber Eats' interface. Both use the same Uber driver network, but Postmates has deeper local merchant relationships in Southern California.
Reviewed by the Clientele Research Team · Last checked 9 days ago (2026-07-15)
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Scores — click any row to see our rationale
Total Cost (Fees, Markups & Tips)4/10

Postmates uses Uber's fee infrastructure — delivery fees are demand-based and unpredictable, plus a service fee percentage on top. Outside LA, where the merchant catalog thins, you pay Uber Eats prices for a narrower selection.

Store Selection & Availability5/10

Grocery and convenience coverage is solid in LA and a handful of other major cities, but Postmates has not scaled grocery retail partnerships nationally the way DoorDash or Instacart has.

Delivery Speed & Reliability6/10

Postmates fulfills orders through the Uber driver network, so delivery times are comparable to Uber Eats at 30–60 minutes. Driver availability outside major cities can extend ETAs.

Membership Value & Overlap4/10

Postmates Unlimited at $9.99 per month mirrors Uber One's structure but lacks the ride discount and broader Uber ecosystem benefits. You pay the same price for a subset of what Uber One offers.

App Experience & Support5/10

Postmates is a separate app from Uber Eats despite sharing the same backend, and it receives less active development. Feature parity with Uber Eats has fallen behind.

Healthy Selection4/10

Postmates has run on Uber Eats' merchant catalog and delivery network since the two apps' backend integration completed in 2021, so its grocery selection mirrors Uber Eats' rather than offering anything distinct — including the same lack of a dedicated organic or dietary filter for grocery orders.

PROS
Deep local merchant relationships in Los Angeles, including independent restaurants and specialty stores not on DoorDash or Uber Eats.
Runs on Uber's driver network, so driver supply in major cities is large.
Covers restaurant, grocery, convenience, and alcohol delivery in one app for LA-area users.
Postmates Unlimited at $9.99 per month waives delivery fees on orders over $12 at eligible merchants.
No minimum cart size for most orders.
Order history and saved addresses transfer to the Uber app, so switching between the two is frictionless.
CONS
Outside Los Angeles, Postmates' grocery and store selection is noticeably thinner than DoorDash or Uber Eats in the same zip codes.
Postmates Unlimited does not include ride discounts. Uber One at the same price covers rides too, making Unlimited a strictly worse deal for anyone who uses Uber for transportation.
Delivery fees change by the hour. A $3 fee at noon can be $8 at 6pm for the same order.
The app receives less active development than Uber Eats — reported bugs and UI inconsistencies are more common.
No dedicated grocery shopper or shopper-chat feature.
Postmates' long-term future as a standalone app is unclear — Uber has a history of folding acquired apps into its core product.